All scamsImpersonation

Grandparent / family emergency scam

A panicked call claiming a grandchild is in jail or hospital and needs cash now.

How it works

The caller sobs, says 'Grandma, it's me,' and lets the victim supply the name. A second voice takes over as a lawyer or officer and asks for bail, hospital fees, or bond — in cash, gift cards, or crypto, and always in secret 'so the parents don't find out'. AI voice cloning has made the opening seconds far more convincing.

Red flags

  • Caller avoids saying their own name first
  • Instruction to keep it secret from the rest of the family
  • Courier sent to collect cash from your door
  • Payment demanded in gift cards, crypto, or wire

Real-world example

"Grandma, I was in an accident and I'm in custody. Please don't tell Mum. The lawyer needs $8,000 for bail today."

What to do

  1. 01Hang up and call the family member directly on their known number.
  2. 02Ask a question only the real person could answer.
  3. 03Never hand cash to a courier, however official they sound.
  4. 04Agree a family code word now, before you ever need it.

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